Privacy Policy & Cookie Statement 3sixty8Creative

If you order something from 3Sixty8Creative, we need your information to ensure that we can deliver your order. But we always handle your personal data with care. We take care of them and keep them safe. We are happy to tell you here what we have done with your personal data and why we need it. If you have any questions after reading our privacy policy, please feel free to contact us.

This privacy policy can be changed from time to time if new developments give cause. The most current privacy policy can be found at www.3Sixty8Creative.nl. This privacy policy was last modified on March 1, 2023.

What are personal data?

Personal data is all data that can be traced back to you as an individual. Just think of your name, telephone number, address or e-mail address. But data such as your IP address is also personal data and other data that is unique to you.

Who is responsible for the processing of my personal data?

3Sixty8Creative, located at Porta Castra 15, 3995 ZG Houten, is responsible for the processing of data as described in this privacy policy.

When does this privacy policy apply?

This privacy policy applies to all personal data of (business) customers of 3Sixty8Creative and their contact persons.

From whom do we process personal data and how do we obtain this data?

We process the personal data of everyone who has (had) direct contact with 3Sixty8Creative, such as (business) customers and their contact persons. We receive the data directly from you when you visit our website and fill in certain data or when you contact 3Sixty8Creative.

What data do we process from you, what do we use it for and how long are they kept?

If you order something from 3Sixty8Creative, we need certain information from you to be able to deliver your order and to keep you informed about your order. This information is also required for any returns or repairs. For this we collect your name, e-mail address, delivery address(es) and your telephone number. The data is necessary to execute the agreement you have concluded with us.

By law, we must keep the data related to your order for 7 years. In addition, we use your e-mail address to inform you about the expansion of our collection and other news about 3Sixty8Creative that we would like to share with you. If you prefer not to receive this kind of information, you can simply let us know by sending us an e-mail or calling us.

Who is your data shared with?

In order to process your order, we work together with logistics partners. These parties receive your order number, name and delivery address so that they can correctly deliver your 3sixty8 artwork to the address you have chosen.

We also engage other third-party service providers to help with various things. Sometimes they also need personal data for this. We only share the data that is necessary for the assignment that the external service provider carries out for us. We do not sell your information to these service providers or other third parties. And we conclude agreements with all external service providers in which we agree what they are allowed to do with the data. The types of work that our external service providers perform for us are: supporting the provision of our digital services such as the hosting, maintenance and support of our website; supporting our marketing campaigns; providing financial services, such as payment services.

Sometimes we have to pass on personal data to the government. This may first occur if certain government institutions need this information to perform their duties, such as the Tax and Customs Administration. The police or judiciary may also need certain data in the event of fraud or abuse. Finally, certain supervisory authorities may gain access to personal data in the context of an investigation.

What rights can you exercise with regard to your data?

Right to information

You have the right to an understandable and transparent explanation of how we handle your personal data and what rights you can exercise in that regard. In this privacy policy we have therefore explained in detail which data we collect from you and how we handle your data.

Right of access

You have the right to request access to the information we have available about you at any time. You can request this by sending an e-mail. We process requests within 30 days at the latest Right to correction

You have the right to have your personal data corrected if they are incorrect or outdated and/or to have them supplemented if they are incomplete. You can do this by sending us an e-mail.

Right to object

You have the right to object to the processing of your data if you do not agree with the way in which we process your personal data. You can do this by sending us an email. We process requests within 30 days at the latest.

Right to data portability

You have the right to receive data that you have provided to us in the context of the agreement(s) that you have concluded with us in a machine-readable format, so that you can store this data in a database of you or another other party. This concerns your name, address and residence details and order history. You can make a request by sending us an e-mail.

Right to restriction

You have the right to request restriction of the processing of your data. This means that we may store your data but not use it. This right arises in a number of cases. If you believe that this is the case, you can send us an e-mail.

Right to be forgotten/request account deletion

You have the right to request that we delete all data we hold about you. When you submit a request to delete your account, we will delete data that can be traced back to you, except for the data that we must or may keep on the basis of the law. You can make a request by sending us an e-mail.

Right to file a complaint

You have the right to submit a complaint about the way in which we handle your data. If you have a complaint, we prefer to resolve it with you ourselves. Please contact us by telephone for this. Naturally, you have the right to submit your complaint to the Dutch Data Protection Authority.

COOKIE STATEMENT

We would like to inform you as completely as possible about which cookies we use and for what purposes. Below you can see which cookies we place by default when you visit our website.

What are Cookies?

Cookies are small text files that a website places on your computer, tablet or mobile phone when you visit the website. We distinguish between functional and analytical cookies.

Functional cookies:

Functional cookies are necessary for the website to function properly. These cookies are therefore placed by default. Functional cookies ensure that you can remain logged in during your visit to the website. They also ensure that products are kept in your shopping cart when you want to buy something in our webshop.

Analytical cookies:

Analytical cookies enable us to measure website visits. These cookies are also placed by default. We use Google Analytics. Google Analytics places cookies that collect the following data, among other things: Tracking the number of visitors to our web pages, tracking the duration of the visit, the searches performed on the website. The information we obtain through these cookies gives us insight into the use of our website. As a result, we know which parts of the website are popular and on which parts we can improve our website. We continuously analyze and improve the website to make the experience as pleasant as possible for visitors. We cannot trace the statistics we collect to individuals. This data is therefore always used anonymously.

Third party cookies:

Due to the way the internet and websites work, we may not always have insight into the cookies that are placed by third parties via our website. This is particularly the case if our web pages contain so-called embedded elements; these are texts, documents, images or videos that are stored with another party, but that are shown on, in or via our website. These cookies do not contain any personal information.

Delete cookie history

If you want to delete your cookie history, you can do so for the different browsers in the following way.

Delete cookies in Chrome

Click on the 3 dots, top right. Click History > History > Clear browsing data.

In the ‘Clear browsing data’ menu, you have the option at the top to clear browsing data from the first use to only the last hour. Below that you choose which items you want to delete. In any case, check ‘Cookies and other site and plug-in data’.

Press the “Clear browsing data” button.

Delete cookies in Safari

Open Safari and go to Safari > Preferences > Privacy > Delete saved cookies and data > Manage website data > Delete everything.

Delete cookies in Firefox

Click on the 3 lines at the top right, click on Options > Privacy > Delete individual cookies.

Click on ‘Delete all’.

Delete cookies in Microsoft Edge

Click on the 3 dots at the top right > Settings. Under ‘Clear browsing data’, click ‘Choose what to clear’.

Select the cookies (pre-selected) > Press the ‘Delete’ button.

Questions?

If you have any questions about how 3Sixty8Creative handles personal data, please feel free to contact us.

We’re happy to help. 3sixty8creative@gmail.com stating: Personal data